| IVR - Interactive Voice Response makes it | | | | post capacity as they reside world class data |
| possible for a computer to detect and respond to | | | | center in the United States and Europe. IVR |
| a voice. The technology is used mainly for | | | | applications are supported via support engineers |
| telecommunications but is now being used for | | | | that are just a phone call away, day or night. IVR |
| hands free driving in many types of automobiles | | | | platforms come with a broad variety of options |
| all over the world. In the area of | | | | such as multiple text to speech, inbound and |
| telecommunications, most of us are familiar with | | | | outbound calling with phone numbers in more than |
| calling a business and getting a recorded | | | | a dozen countries, as well as many pricing plans |
| announcement with options to select either via | | | | and configurations that will meet the needs of |
| keypad or voice. After multiple menus and | | | | your business. |
| prompts we are usually put on hold for a real live | | | | IVR hosting is a unique combination of professional |
| person. This can be very annoying to your | | | | service and propriety technology. The companies |
| customer and may result in them hanging up and | | | | categorized as the leaders in IVR platforms, have |
| taking their business elsewhere. IVR platforms | | | | engineers who have built, designed, deployed and |
| such as this allow callers to get to the person | | | | managed IVR applications for a variety of leading |
| they need to speak to without the need for a | | | | industries. Companies from healthcare, banks, |
| receptionist to handle incoming calls and to route | | | | museums and more use IVR solutions. They allow |
| them appropriately. IVR applications can also | | | | management to provide a much better work |
| handle much larger call volumes than a traditional | | | | environment for their employees while also |
| human receptionist. Companies can increase | | | | serving their customer base to the best of their |
| customer satisfaction and lower costs with IVR | | | | ability. With focus on delivering VoiceXML, |
| hosting and incorporating IVR solutions into their | | | | customers get the information they need with |
| business. What company doesn't want to save | | | | one simple phone call. Simplifying the process and |
| money while keeping their customers happy? | | | | streamlining the system is what IVR is all about. |
| IVR hosting companies offer small or large | | | | This technology is absolutely cutting edge and |
| businesses local and international IVR solutions. | | | | takes the behind the scenes complexity and |
| The best IVR hosting companies can meet the | | | | makes it easy for everyone on the forefront. |
| highest standards with 24 hour, 7 days a week | | | | Find a company that makes it possible to get the |
| operations, fault tolerance, disaster recovery and | | | | answers right the first time. |